Privacy Policy
Privacy Policy
Read how Smithbook handles account information, project content, analytics, support communications, and privacy-related requests.
This Privacy Policy explains, at a practical level, how Smithbook may collect, use, store, and manage information when people visit the public site, create accounts, use the studio environment, request support, or interact with product-generated content. This page is intended to provide transparency for users, reviewers, and ad platforms evaluating site legitimacy and trustworthiness.
Information we may collect
Smithbook may collect information you provide directly, such as account details, support messages, project inputs, prompts, uploaded manuscript materials, and payment-related metadata handled through integrated billing providers. The site may also receive basic technical information such as browser type, device characteristics, log events, referring pages, and usage patterns needed for performance, security, and operational monitoring.
If you use interactive writing features, project content and generation inputs may be processed to provide outputs, maintain project continuity, improve the quality of the immediate session, and support account-level functionality such as saved drafts or project history.
How information may be used
Information may be used to operate the site, authenticate users, render saved projects, support billing, respond to support requests, prevent abuse, diagnose technical problems, and improve the quality of product workflows. We may also use operational data to understand which routes, tools, or templates are most useful so product decisions can be made more responsibly.
Smithbook does not position generated content as inherently private or immune from operational processing. Users should avoid entering sensitive personal data, regulated data, or confidential third-party material unless they are authorized to do so and understand the operational environment they are using.
Sharing and service providers
Smithbook may rely on infrastructure, analytics, authentication, hosting, billing, storage, and email service providers in order to operate the platform. Information may be processed by those providers as reasonably necessary to deliver the service, maintain uptime, investigate fraud, or complete transactions.
We do not describe data handling in absolute terms that would be misleading. Data may be retained, logged, backed up, or processed where operationally necessary, subject to the product environment and the providers involved in running the platform.
User choices and requests
Users may request account assistance, clarification about stored information, or deletion-related support through the contact routes provided on this site. Before fulfilling certain requests, Smithbook may need to verify account ownership or request context to reduce the risk of unauthorized disclosure or deletion.
Where legal obligations, fraud prevention requirements, billing records, or operational security needs apply, some records may need to be retained for a reasonable period even after a deletion request is received.